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TuneIn

TuneIn

tunein.com
What is your customer experience with TuneIn?

TuneIn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

TuneIn has a 3.1 star rating from 3 reviews; consumers are mostly neutral. Reviews note great local radio but list hard to cancel, not answering customers, excessive advertising, and a high price level. Recent user comments mention billing, refunds, subscription issues, streaming interruptions, and offensive ads.

Key Takeaways for Future Customers

  • Read TuneIn reviews for reports on billing and refunds before subscribing.
  • Expect varying streaming reliability and limited customer service response.
  • Consider trial cancellation policies and membership management via your payment provider.

Negative Feedback / Risk Areas

  • Repeated customer complaints about billing and unauthorized charges.
  • Difficulty canceling subscriptions and obtaining refunds.
  • Poor customer service responsiveness and frequent advertising.
  • Streaming dropouts and unavailable stations.

Positive Feedback

Users value TuneIn for local radio access and station variety.

View full overview ›

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Show reviews that mention
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Resolved
Nechama Xlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edinboro, Pennsylvania

Resolved: I have subscribed and still get ads when I listen. I am unable to unsubscribe and receive a rwfund.

Updated by user May 02, 2026

Company fixed the issue and I have been provided with full refund. They refunded my payment and cancelled my subscription. Be courteous and.persistant.

Original review Apr 17, 2026

I am still getting ads when I listen and cannot unsubscribe and receive a refund. I would like to have confirmation that my subscription has been cancelled.

View full review
Resolved
Rhonda G Dkl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wauwatosa, Wisconsin

Resolved: Offensive advertisement

The ad for *** cancer is very offensive and inappropriate. It's the one regarding prostate issues.

I sincerely hope that young people and children do not hear this. As an adult, I am truly offended.

Preferred solution: Removal of offensive advertisement . Replacement with appropriate info regarding prostate health.

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Langdon L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get ONE station: WUSC FM 90.5....

Cannot get ONE station: WUSC FM 90.5. All I get is a repeated message: Welcome to Tune-In, over & over.

Preferred solution: Help with my issue

View full review
Langdon L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get ONE station: WUSC FM 90.5....

Cannot get ONE station: WUSC FM 90.5. All I get is a repeated message: Welcome to Tune-In, over & over.

NO ONE EVER ADDRESSED MY ISSUE

View full review
Resolved
Kitt Uuw
map-marker Norwich, New York

Resolved: Keep charging my account

These thieves continue to charge my account even when I dont have one and they dont have a phone number. This is the biggest scam. Shame on them.

User's recommendation: Avoid at all cost

View full review
Resolved
Michael G Pcy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I haven’t been able to listen to WYSL in Avon NY for several days- Alexa says it’s unavailable- please fix- the problem is on your end

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Updated by user Nov 11, 2025

WYSL was unavailable for about a week- it became available again after they were contacted. E-mail customer service.

Original review Oct 27, 2025

Wysl in Avon, NY, has been unavailable per Alexa for several days. Please fix ASAP. The radio stream says they are operating normally.

User's recommendation: Be patient

View full review
Anonymous
map-marker Sacramento, California

I'm pissed off

Let me unsubscribe before I take legal action. You have created an inescapable loop.dontdŵhhhhhggvxxxfhjhjvcgh

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Anonymous
map-marker New Rochelle, New York

PODCASTS not AVAILABLE

DEADLINE WHITEHOUSE PODCASTS NOT AVAILABLE FROM FRIDAY JANUARY 9TH. - THIS HAS HAPPENED MORE THAN ONCE

View full review
Anonymous
map-marker Las Vegas, Nevada

Cancel my subscription

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I wish to cancel my subscription. I am well within the 7 day free cancellation so no charges to my credit card.

Thank you,

Robert Gatewood

View full review
Anonymous
map-marker San Mateo, California

Premium subscriber tune in stops streaming after one hour

AI Highlights
  • - Premium subscriber; streaming stops on iPhone after one hour.
  • - TuneIn contact form doesn't work and customer service is unavailable.

Premium subscriber. Tune in stops training to my subscribed iPhone after one hour of play.

Trying to contact TuneIn via their form and the form doesnt work. Basically a monthly subscriber and locked out of customer service.

User's recommendation: This streaming service needs to be more friendly toward customer service.

View full review
Anonymous
map-marker West Palm Beach, Florida

Where are repeats of msnbc

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Where are the rebroadcasts of msnbc night time programs. Is doesnt take 100 symbols to ask this question. XXXXX

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Anonymous
map-marker Port Hope, Ontario

Service for Toronto-based 96.3 and 91.1 launch, but only last 5 seconds or so. Tune in is supposed to be free in Canada. HELP. or so

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Explain why this has happened. Worked perfectly for 1.5 years.

Need an explanation for this as these stations only available online otherwise. Use echo dot now.

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Stella Y Hmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my subscription.

AI Highlights
  • - Customer wants TuneIn Radio cancellation and confirmation.
  • - Joined via Apple on Feb 12, 2025 for £4.49; 10 days to cancel and emailing support.

Hello

I've been trying to cancel my subscription to TuneIn Radio for 10 days. I've sent countless emails to support. Why do you make it so difficult?

I joined TuneIn Radio via Apple on Feb 12, 2025, for £4.49.

The email address I used is:

smtyoung@***.com

Kindly cancel my subscription and confirm.

Yours

Stella Young

Loss:
$4
Cons:
  • Not answering customers

Preferred solution: Apology

View full review
Rokitmann W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tunein is not operated by a professional team, ads keep repeating themselves seems Tunein is all about the money.

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IHeart Radio is a much better-run group than TuneIn with a lot less advertising. IHeart is operated professionally, not full of advertising.

Pros:
  • No pros
Cons:
  • Way to much advertising
View full review
Anonymous
map-marker Zoetermeer, South Holland

Charging premium, but requesting to subscribe

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AI Highlights
  • - Monthly fee for no ads, but service is unreliable.
  • - Premium subscribers can't reach support.
  • - I was billed after subscribing and saw ads.

This online streaming service that charges a monthly fee for no ads has been unreliable with Contact. Premium subscribers cannot contact the service for problems.

This service is requesting that I subscribe, even though I have already subscribed so have been subjected to endless ads as per free and not subscribed.

No way to contact the company to fix it. Well have to unsubscribe.

User's recommendation: Save your money don’t subscribe

View full review
Arthur C Xdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am not able to cancel this subscription

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There is no dropdown window that allows me to cancel this subscription. I tried to cancel this account last month. Please cancel the subscription.

Loss:
$13
Pros:
  • Great for local radio
Cons:
  • Hard to cancel

Preferred solution: Full refund

View full review

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